Blog

Canon U.S.A. Ranked Number One for Market Share in All United States Laser A3 Multifunction Printer Segments for 2020

MELVILLE, NY, May 5, 2021– Showcasing its strength within the A3 market, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce the Company has once again ranked as Number One in market share for all United States Laser A3 Multifunction Printer (MFP) segments in 2020, as analyzed by IDC’s United States Quarterly Hardcopy Peripherals Tracker, 2020 (Q4). Per this same report, Canon U.S.A. also ranks in the top three within the A4 Copier/MFP segment across color and monochrome, as well as combined monochrome and color markets.

Kyocera Document Solutions Ranks Highest in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Managed Print Services in the Digital Workplace

Fairfield, NJ - Kyocera Document Solutions has been recognized in the 2020 Gartner Peer Insights ‘Voice of the Customer’ survey on Managed Print Services in the Digital Workplace. Reviewers on the Gartner Peer Insights platform describe Kyocera’s MPS as fruitful and cost-effective, and also commended the improvements it helped them to make in their environmental footprint.

Kyocera redefines digital workflows and agile collaboration with KYOCERA Capture Manager

Fairfield, NJ - With more and more companies seeking simplified ways to turn their vast amount of information from a worry into a strength, Kyocera has risen to the challenge with the launch of KYOCERA Capture Manager (KCM).

For many enterprises across all sectors, the growing wave of data is proving to be overwhelming and has gone from being a potential competitive advantage to a very real business risk. Business leaders have quickly realized the need to get the entire data ecosystem back under control to re-establish organizational workflow stability.

Canon U.S.A. Receives Energy Star® Partner of the Year – Sustained Excellence Award for 2021

MELVILLE, NY, April 13, 2021– Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that it is the proud recipient of the 2021 ENERGY STAR® Partner of the Year Award for Sustained Excellence from the U.S. Environmental Protection Agency (EPA). This award exemplifies the company’s leading contributions and strategic partnership with ENERGY STAR for over 25 years and further demonstrates Canon’s commitment to its Kyosei philosophy.

Canon Colorado 1650 Achieves Outstanding Results in Keypoint Intelligence Field Test

MELVILLE, NY, April 5, 2021– Canon U.S.A. Inc., a leader in digital imaging solutions, today announced that Keypoint Intelligence released its Field Test Report, which assessed the Canon Colorado 1650 64-inch roll-to-roll printer in three categories – image quality, usability and speed. Across all categories, the printer obtained exceptional results and Keypoint Intelligence highlighted, “an all-round impressive performer, the Colorado 1650 is a standout choice for virtually all wide format printing applications.”

Canon U.S.A., Inc., Introduces New Document Scanner Bundle to Help Streamline Operations for Small Businesses

MELVILLE, NY, March 17, 2021– Designed to help small businesses remain efficient, Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to add a new office document scanner to its portfolio, the imageFORMULA DR-C225 II Small Business Edition Powered by Receipt Bank. When combined with the Dext Prepare with Receipt Bank software, this scanner can offer innovative, high-quality features to help users convert paper-based documents into digital files, track business invoices and bank statements, and scan receipts with ease.

Canon U.S.A. Offers High-Quality Speed and Performance Inkjet Printing with the Launch of the imagePROGRAF TZ-30000 Series

MELVILLE, NY, March 16, 2021– Further showcasing its commitment to innovation and pushing the boundaries of print, Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to announce the latest additions to its imagePROGRAF line of large format printers with new hybrid solutions, the imagePROGRAF TZ-30000 and imagePROGRAF TZ-30000 multifunction printer (MFP) Z36.

Canon U.S.A. Updates uniFLOW Platform to Help Address Hybrid Working Challenges

MELVILLE, NY, March 11, 2021– Developed to help its customers address challenges as they navigate through the hybrid work environment, Canon U.S.A., Inc., a leader in digital imaging solutions, today announces the release of uniFLOW Online 2021.1 and uniFLOW LTS 2021. Offering options for touchless operation, extended scan capabilities, and new data security features, uniFLOW Online 2021.1 can help increase office productivity for users.

Canon U.S.A. Receives Eight Awards from Keypoint Intelligence, Including the BLI 2021 A4 Line of the Year and an Outstanding Achievement Award for Hybrid Workplace Scan Technology

MELVILLE, NY, February 17, 2021– Showcasing the company’s commitment to supporting its customers’ needs as they navigate through new ways of working, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce it is the recipient of eight awards from Keypoint Intelligence, including the coveted BLI 2021 A4 Line of the Year Award, as well as a 2021 Outstanding Achievement Award for Hybrid Workplace Scan Technology.

Sharp Expands Multifunction Printer Line with Four New Desktop Models

MONTVALE, N.J., Feb. 11, 2021 /PRNewswire/ -- Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation (SEC), today added four new monochrome devices to their business product line that include two desktop multifunction printers (MFPs) and two single-function desktop printers. All four models provide business-level security features, as well as a compact, durable design that delivers the reliability business users expect. 

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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