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uniFLOW Online Earns a BLI Pick Award for Outstanding Cloud Output Management Solution from Keypoint Intelligence for Fourth Consecutive Year

MELVILLE, NY, December 16, 2021 – For enabling organizations to track and control print, scan and copy activity from different environments through a single platform in the cloud, uniFLOW Online earned a Buyers Lab (BLI) 2022 Pick Award for Outstanding Cloud Output Management Solution from Keypoint Intelligence. This marks the fourth consecutive year in which uniFLOW Online has been recognized.

Kyocera wins best A4 MFP Manufacturer prize at Frank Awards 2021

Fairfield, NJ - Kyocera Document Solutions America, Inc., is celebrating its latest industry recognition, having been named Best A4 MFP Manufacturer at The Cannata Report’s annual Frank Awards for the fourth year running.

The Frank Awards are voted for by dealers from all corners of the country, and this year document solutions organizations cast their votes to declare Kyocera’s A4 MFP range as the best in the market.

Canon U.S.A. Announces Availability of Sensing Unit for imagePRESS C910 Series

MELVILLE, NY, October 21, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the availability of the Sensing Unit-A1 for the imagePRESS C910 Series that is designed to help increase efficiency while producing consistent output and accurate color.

Canon U.S.A. Adds Six New Printer and Multifunction Models to the imageCLASS X Series

MELVILLE, NY, October 13, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, is expanding its product offering by adding six new models to the imageCLASS X series of desktop printers and multifunction devices. With their small footprint, rich feature set, and tight integration with office solutions, these models are designed for users in a variety of work environments - the corporate office, the home office, or a combination of both.

New Canon Laser Printers Deliver Ease of Use, Cloud Connectivity and Enhanced Security Features for Hybrid Workplaces

MELVILLE, NY, October 8, 2021 – As working from home and hybrid work styles have become more common, Canon U.S.A., Inc., a leader in digital imaging solutions, announces three new imageCLASS black-and-white laser printers to help enhance productivity for small businesses and home office workers. These models include new features to help meet the latest market needs for ease of use, workflow efficiency, and security features.

Canon Launches World's First Large Format Printer with Aqueous Pigment Fluorescent Pink Ink for High Value Added Output and Graphics Applications

MELVILLE, NY, September 28, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, continues to bring new and exciting innovations to large-format printing. Newly launched is the imagePROGRAF GP Series, the world’s first aqueous inkjet models to include Fluorescent Pink ink.

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Continuing the Evolution, Kyocera boosts the line-up with the launch of several new A3 MFP models

Fairfield, NJ - Kyocera Document Solutions America, Inc. is pleased to announce the latest step in its evolution of the A3 MFP product portfolio designed to optimize and empower digital transformation, while at the same time redefining the modern printer experience by giving customers unparalleled control over their output.

Canon U.S.A. Wins Four Keypoint Intelligence - Buyers Lab 2021 Pick Awards

MELVILLE, NY, September 9, 2021 – Aligning with the company’s commitment to provide solutions that answer customer and market needs, Canon U.S.A., I

Designed with Ease and Convenience in Mind – Canon U.S.A. Introduces New Pixma Multifunction Inkjet Printer

MELVILLE, NY, August 19, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to announce the launch of the new PIXMA TR4720 printer. Designed to be the go-to inkjet printer for at-home business projects, this new four-in-one multifunction printer helps solve basic needs, as well as provide an improved user experience when compared to previous models.

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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