Blog

Kyocera redefines personal printing

Fairfield, NJ – Renowned for creating excellent and industry-leading A3 & A4 MFPs, Kyocera has leveraged its expertise in reliable document solutions and released two new A4 devices designed for personal use.

This is in response to the increasing demand for more adaptable solutions that provide businesses and individuals with more possibilities regarding where and how they work. The PA2000w and MA2000w are an A4 printer and A4 MFP, respectively, whose compact and lightweight design helps customers create the perfect workplace.

Canon U.S.A., Inc. Introduces PRISMAcolor Manager to Help Manage Color Quality of Digital Printing

MELVILLE, NY, April 26, 2022 – To help provide a centralized, efficient means to analyze color and manage performance trends, Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to announce the launch of the PRISMAcolor Manager solution that can assist users in evaluating and monitoring print quality when using compatible printers.

Canon Launches Six New Printers for Small Offices and Home Offices to Help Increase Productivity and Efficiency

MELVILLE, NY, April 26, 2022 – With hybrid working environments now the new norm for many companies, remote employees need every tool available to help keep them productive at home, while businesses also need intuitive equipment for when staff does come to the office. To help bridge the gap between home and office, Canon U.S.A., Inc., a leader in digital imaging solutions, is pleased to introduce six new printers designed to enhance productivity for hybrid workers and small businesses.

Canon U.S.A. announces the imagePRESS V1000 Color Production Digital Press, the first in its next generation of imagePRESS devices

MELVILLE, NY, April 26, 2022 – To help address the increasing demands of production environments, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce the upcoming release of the imagePRESS V1000 digital press. With a strong emphasis on automation, tasks such as color repeatability and registration alignment are simplified for print establishments looking to produce a wide range of applications, from direct mail and business cards to booklets, posters, and other creative marketing collateral.

Kyocera Launches Cloud-based Print and Scan Solution

Fairfield, NJ - KYOCERA Document Solutions America, Inc. (Kyocera) today announced the launch of Kyocera Cloud Print and Scan, a solution utilizing cloud-based applications while offering the flexibility to print from anywhere and scan to the cloud. The new service enables customers to accelerate their digital transformation with increased document security while reducing printing costs, and ultimately eliminating the need to manage servers.

Sharp Launches New Line of A3 Color Workgroup Document Systems

MONTVALE, N.J., April 12, 2022 /PRNewswire/ -- Sharp Imaging and Information Company of America (SIICA), a  division of Sharp Electronics Corporation (SEC) announces a new line of color workgroup document systems designed to fit today's diverse workstyles. Seven new color models, ranging in speeds of 26 – 45 pages per minute, are the first in a new series comprising a total of 22 color and monochrome models that will be rolled out over the coming months.

Kyocera’s TASKalfa Pro 15000c is Making a Bold Impression on the Production Print Inkjet Market

Fairfield, NJ – Kyocera is reimagining market opportunities in the production print space with the TASKalfa Pro 15000c. Since its launch, the device has exceeded sales expectations with over 100 devices placed in the U.S. alone. To build on this initial progress, Kyocera is taking bold steps to position the Pro 15000c Sheet-fed Inkjet in this segment of the industry and bring it to an even more comprehensive range of businesses.

The Blueprint for Success

Canon U.S.A. Announces an Online Version of PosterArtist, Adding New Value for Many Canon Printer Customers

MELVILLE, NY, March 8, 2022 – Users will have more options for creating stylish posters, flyers and other media as Canon U.S.A., Inc., a leader in digital imaging solutions, announced the launch of an online version of PosterArtist. This free online application provides two main paths at the top of the page to access the poster-creation process, providing the end-user choices to select from various applications based on the desired format, while also maintaining the option to choose from a variety of pre-designed templates.

Kyocera adds two new feature-rich MFPs to its fleet

Fairfield, NJ – Kyocera Document Solutions America, Inc., today announced the launch of the TASKalfa MZ3200i and TASKalfa MZ4000i, the latest additions to its flagship range of A3 MFP systems.

Changing business needs and evolving customer workflows require innovative new products to blend into complex and challenging digital work environments. This is why Kyocera is proud to introduce the TASKalfa MZ3200i and TASKalfa MZ4000i: a new generation of connected and capable devices that seamlessly integrate with even the most fast-paced company’s needs.

Canon U.S.A., Inc. Earns Prestigious BLI 2022-24 Most Reliable A3 Brand and BLI 2022 A3 Line of the Year Awards

MELVILLE, NY, February 9, 2022 – Recognized for its ability to deliver outstanding performance while garnering high marks for reliability and usability, Canon U.S.A., Inc., a leader in digital imaging solutions, earned the Buyers Lab (BLI) 2022-24 Most Reliable A3 Brand Award as well as the BLI 2022 A3 Line of the Year Award, both from Keypoint Intelligence.

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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