About Us

Superior Office Systems is New Jersey's, Eastern Pennsylvania's and Philadelphia's best choice for IT and managed IT services, networking services, copiers, printers, wide format printers/scanners, and VoIP phone systems.  Almost unanimously, our customers report that they would recommend our services to their friends or families. We look forward to providing you with the Superior service that you deserve!

With offices located in Edison and Cherry Hill NJ, Superior Office Systems is one of the most respected independent automated office equipment, IT services, and document solution providers on the East Coast. We have complete service coverage of the New Jersey, Eastern Pennsylvania, Philadelphia and New York City markets.  

Though Superior Office Systems now has more than 50 employees and over $8 million dollars in annual sales, the company started with one employee.  Founder David Wallach, previously a typewriter repairman, started the company in 1967 from the back of his station wagon. 

Unlike many of our competitors who are owned by national (or international) conglomerates or equity funds, we are proud to be locally owned and operated.  When you contact Superior Office Systems, your call is answered by a real, live, local person.  When you deal with Superior Office Systems, you're supporting your local business community. 

Superior carries the full product line of Canon and Sharp digital copiers, printers, scanners, wide-format printer/scanners, and image-capture software – including Canon’s award-winning imagePRESS products. Our Lexmark desktop printers and MFP's provide dramatic quality improvement and cost savings.  Additionally, we specialize in KIP America, the industry leader in toner based wide-format copiers, printers, and scanners.  We also offer document shredding services using Kobra Shredder products.

Our Systems Support Division (SSD) provides state-of-the-art managed IT and network services.  Protect your network and documents with our best in class network security options, cloud-based backup and disaster recovery systems--as well as scanning and document management software solutions for all budgets. 

Our Star2Star VoIP cloud-based phone systems provide cost savings, improved voice quality, and nearly 100% uptime.  

Save 20% to 30% off your current printing costs by using our Managed Print Services program to provide cartridges and service for your existing printers. Our innovative SSD Premium Support Plan can diagnose printing and scanning issues at a lower cost than a traditional computer or IT company.

From day one, great customer service has been Superior’s goal in both sales and service. Our dedication to customer satisfaction is evident in the fact that over 80% of our new machine sales are to current customers, many of who have been with us for well over twenty years. Almost unanimously, our customers report that they would recommend our services to their friends or family.  Our 100% factory-trained technician staff undergo constant education and instruction to stay ahead of the technology curve, with the goal of providing the absolute best service possible.  

Technology changes, but our core beliefs never will:

  • We value the customer
  • We deliver top-quality solutions at a fair price
  • We provide exceptional service

Superior Office Systems--New Jersey, Eastern Pennsylvania and Philadelphia's best choice for IT and managed IT services, copiers, printers, wide-format printers/scanners, and VoIP phone systems.  We look forward to providing you with the Superior service that you deserve!  Buy Local - Support Local Businesses!!!

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

Contact Us

(732) 738-0093