TASKalfa duo receives BLI Awards from Keypoint Intelligence as Kyocera reaffirms position as leader in customer-driven innovation

Submitted by Anonymous (not verified) on Fri, 08/13/2021 - 11:47

Fairfield, NJ - With the announcement that two TASKalfa devices – the TASKalfa 2554ci and TASKalfa 3554ci – have been recognized with BLI Awards from Keypoint Intelligence, it is once again evident that Kyocera’s firm commitment to customer-centric innovation is continuing to pay dividends.

Keypoint Intelligence recognizes manufacturers and products that perform above their peers during their rigorous lab tests. These are products which are deemed by their team of experts to be “Best in Class,” and carry a trusted seal of approval for customers seeking to invest in quality solutions for their business.

The TASKalfa2554ci (Outstanding 25-ppm A3 Color MFP) and TASKalfa3554ci (Outstanding 35-ppm A3 Color MFP) have been earmarked by Keypoint Intelligence for their superior reliability and performance, impressive user-friendliness, and all-round print quality.

 “The KYOCERA TASKalfa 2554ci and TASKalfa 3554ci exhibited outstanding durability and easily meet the needs of small to mid-size workgroups,” said George Mikolay, Keypoint Intelligence’s Associate Director of A3 Hardware/Production Analysis.

Mr. Mikolay also praised the “consistency in design and excellent overall usability from the drivers and control panel,” while highlighting how the versatility and quality of these devices “can be relied on to produce many different types of output.”

“Everyone at Kyocera is delighted with the news of our latest BLI Award success – it is a testament to the incredible efforts of the entire organization that we are able to consistently deliver new and enhanced solutions for our customers,” says Oscar Sanchez, President and CEO, Kyocera Document Solutions America.

These devices represent the first chapter of the highly anticipated Kyocera Evolution Series, bringing to the table a new tablet-like interface for unrivaled user-friendliness and robust security features for optimal data protection.

“The TASKalfa 2554ci and TASKalfa 3554ci MFPs are fine examples of how Kyocera has put the needs of today’s customers right at the heart of our R&D process to produce real solutions to modern business pains and needs in terms of productivity, cost-effectiveness, and overall quality.”

Oscar Sanchez concludes: “The period of disruption that we find ourselves in is revealing brand-new opportunities for tremendous business growth, but only for those who are equipped with the best tools. And as confirmed by Keypoint Intelligence’s research, these TASKalfa devices fit the bill for such ambitious organizations across all sectors.”

 

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Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

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